Medical Secretary Healthcare Services2018-10-21T16:50:18+00:00

Our Medical Secretary Service Offering
At Isicall, we adapt our secretariat to you. Discover all our standard medical services offering. Contact us if you need a special and specific offering


Medical SecretaryNow, choose between two medical’s calendars and choose how you pay : to the received call or the appointement booked

Join the first European Medical Secretary Center

Isicall is the guarantee for a performing service adapted to your very own needs !

Call Center :

An experienced secretary ensures your multilingual hotline Monday to Friday, from 7:30AM to 8PM and Saturday from 8AM to 12PM. No more lost calls! Our computer system, 100% reliable, gives you the insurance of an immediate and professional solution.

Personalized telephone reception :

You benefit from a telephone line that you can chose to activate or not by a simple call transfer. One of our medical secretary answers immediately and takes care of your patient according to your demands and wishes. You can have a look on your calls whenever you want by contacting our services with emails, text, Internet, phone call or even fax.

Medical online planning :

Our organizer specifically thought for healthcare professional planning management brings a complete and reliable solution. Your messages and appointments are reachable in real time, H24 and 7days a week from your medical account.  Our teams remain available to accompany you at any time.

Isicall is synchronized with :

• Google Agenda / ICAL
• Mon docteur / RDV médicaux…

Isicall Medical Secretary is recommended by doctors from the “CDGAM”

100% taken calls – Up to 90% saving on your secretary fees

Professional medical secretary :

• Dedicate division
• Experienced medical secretaries
• Trained according to your instructions
• Multilingual reception
• Reliable means

Agenda specialized into medical practice :

• Call picked up on your name
• Call transfers from doctors and/or patients according to your demand
• Call and messages history
• Personalized answering machine and call waiting music
• Reminding appointment by text to your patients 24H or 48H forward
• Freedom of use

An adaptable solution :

• Part-time secretary (in the mornings or evenings, to supplement your secretary at the office)
• Full time secretary (complete externalization)
• Direct connection to reach your account’s responsible in our office
• Appointments and messages transferred by emails, intern mailing box or texts
• No lost calls
• Limited call according to the divisions to avoid long waiting