Terms and Conditions of Use

1. Our Terms
A. These Terms explain how you may use this website (the Site), which is
provided by us free of charge.
B. References in these Terms to the Site includes the following websites and all
associated subdomains and web pages:
https://isicallmedical.com/en/
C. You should read these Terms carefully before using the Site.
D. By accessing or using the Site or otherwise indicating your consent, you agree
to be bound by these Terms and the documents referred to in them.
E. If you do not agree with or accept any of these Terms, you should stop using
the Site immediately.
F. If you have any questions about the Site, please contact us by using the
following e-mail address: permanancetelephonique@isicallmedical.com.
G. Definitions:
I. “Content” means any text, images, video, audio or other multimedia
content, software or other information or material submitted to or on the Site;
II. “Terms” means these terms and conditions of use as updated from time to
time;
III. “Intellectual property rights” means rights such as copyright, trade marks,
domain names, design rights, database rights, patents and all other
intellectual property rights of any kind whether or not they are registered or
unregistered (anywhere in the world);
IV. “Unwanted Submission” has the meaning given to it in the section
entitled “submitting information to the site”;
V. “Site” means the following websites and all associated subdomains and
web pages:
https://isicallmedical.com/en/;
VI. “We, us or our” means ISICALL MEDICAL (company registration number
14923235) the registered office of which is at:
38 CAREY ROAD
WOKINGHAM
ENGLAND RG40 2NP
References to us in these Terms also includes any group companies which
we may have from time to time;
VII. “You or your” means the person accessing or using the Site or its
Content.
H. We reserve the right, at our sole discretion, to change, modify, add or remove
portions of these Terms of Use, at any time. It is your responsibility to check
these Terms of Use periodically for changes. Your continued use of the Site
following the posting of changes will mean that you accept and agree to the
changes.

2. Using the Site
A. The Site is for your personal, non-commercial and non-exclusive use only. As
long as you comply with these Terms of Use ISICALL MEDICAL grants you a
personal, non-exclusive, non-transferable, and non-commercial limited privilege
to enter and use the Site.
B. You may not use any “page-scraper”, “robot”, “spider”, “deep-link” or other
automatic device, program, algorithm or methodology, or any similar or
equivalent manual process, to access, copy, acquire, or monitor any part of the
Site, or in any way reproduce or circumvent the navigational structure or
presentation of the Site or any Content, to obtain or attempt to obtain any
materials, documents or information through any means not purposely made
available through the Site.
C. You may not attempt to gain unauthorised access to any part or feature of the
Site, or any other systems or networks connected to the Site or to any of our
servers, or to any of the services offered on or through the Site, by password
“mining”, hacking or any other illegitimate means.
D. You may not scan, probe or test the vulnerability of the Site or any network
connected to the Site, nor breach the security or authentication measures on the
Site or any network connected to the Site.
E. You may not reverse look-up, trace or seek to trace any information on any
other user of or visitor to the Site, or any other customer of ours, to its source, or
exploit the Site or any service or information made available or offered by or
through the Site, in any way where the purpose is to reveal any information,
including but not limited to personal identification or information, other than your
own information, as provided for by the Site.
F. You agree that you will not take any action that imposes an unreasonable or
disproportionately large load on the infrastructure of the Site or our systems or
networks, or any systems or networks connected to the Site.
G. You agree not to use any device, software or routine to interfere or attempt to
interfere with the proper working of the Site or any transaction being conducted
on the Site, or with any other person’s use of the Site.
H. You may not forge headers or otherwise manipulate identifiers in order to
disguise the origin of any message or transmittal you send to us on or through
the Site or any service offered on or through the Site. You may not pretend that
you are, or that you represent, someone else, or impersonate any other
individual or entity.
I. You may not use the Site or any Content for any purpose that is unlawful or
prohibited by these Terms of Use, or to solicit the performance of any illegal
activity or other activity which infringes our rights or those of others.
J. The Site is intended for use only by those who can access it from within the
UK. If you choose to access the Site from locations outside the UK, you are
responsible for compliance with local laws where they are applicable.
K. You agree that you are solely responsible for:
I. all costs and expenses you may incur in relation to your use of the Site;
and
II. keeping your password and any other account details which may be
necessary or required confidential.
L. We seek to make the Site as accessible as possible. If you have any
difficulties using the Site, please contact us at
permanancetelephonique@isicallmedical.com.
M. We may prevent or suspend your access to the Site if you do not comply with
any part of these Terms, any terms or policies to which they refer or any
applicable law.

3. Ownership, use and intellectual property rights
A. This Site and all intellectual property rights in it, including but not limited to any
Content, are owned by us, our licensors or both (as applicable). We and our
licensors reserve all of our and their rights in any intellectual property in
connection with these Terms. This means, for example, that we and they remain
owners of them and free to use them as we and they see fit.
B. Nothing in these Terms grants you any legal rights in the Site other than as
necessary to enable you to lawfully access the Site as intended and authorized
by us. You agree not to adjust to try to circumvent or delete any notices
contained on the Site (including any intellectual property notices) and in
particular in any digital rights or other security technology embedded or
contained within the Site.
C. Trade marks:
I. The following are our trademarks:
Google Agenda
Doctolib
Doctena
Gi solution
RDV Medicaux
Other trade marks and trade names may also be used on this Site. The use of
any trade marks on the Site is strictly prohibited unless you have our prior written
permission.

4. Submitting information to the Site
A. While we try to make sure that the Site is secure, we cannot guarantee the
security of any information that you supply to us. We therefore cannot guarantee
that it will be kept confidential. For that reason, you should not submit any
patentable ideas or patent applications, advertising or marketing suggestions,
prototypes, or any other information that you regard as confidential, commercially
sensitive or valuable (Unwanted Submissions) to the Site. While we value your
feedback, you agree not to submit any Unwanted Submissions.
B. We may use any Unwanted Submissions as we see reasonably fit on a freeof-charge basis (bear in mind that we have no way of knowing whether such
information is confidential, commercially sensitive or valuable because we do not
monitor the Site to check for these matters). Therefore, we will not be legally
responsible for keeping any Unwanted Submissions confidential nor will we be
legally responsible to you or anybody else for any use of such Unwanted
Submissions.

5. Accuracy of information and availability of the Site
A. While we try to make sure that the Site is accurate, up-to-date and free from
bugs, we cannot guarantee that it will be. Furthermore, we cannot guarantee that
the Site will be fit or suitable for any purpose. Any reliance that you may place on
the information on this Site is at your own risk.
B. We may suspend or terminate operation of the Site at any time as we see fit.
C. Content is provided for your general information purposes only and to inform
you about us and our products and news, features, services and other websites
that may be of interest. It does not constitute technical, financial or legal advice
or any other type of advice and should not be relied on for any purposes.
D. While we try to make sure that the Site is available for your use, we do not
promise that the Site is available at all times nor do we promise the uninterrupted
use by you of the Site.

6. Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party websites other than
the Site. Any such hyperlinks or references are provided for your convenience
only. We have no control over third party websites and accept no legal
responsibility for any content, material or information contained in them. The
display of any hyperlink and reference to any third party website does not mean
that we endorse that third party’s website, products or services. Your use of a
third party site may be governed by the terms and conditions of that third party
site.

7. Limitation on our liability
Except for any legal responsibility that we cannot exclude in law (such as for
death or personal injury), we are not legally responsible for any losses. This
exclusion shall include, but not be limited to:
I. losses that:
a. were not foreseeable to you and us when these Terms were formed;
or
b. that were not caused by any breach on our part
II. business losses; and
III. losses to non-consumers.

8. Events beyond our control
We shall have no liability to you for any breach of these Terms caused by any
event or circumstance beyond our reasonable control including, but not limited
to, strikes, lock-outs or other industrial disputes; breakdown of systems or
network access; or flood, fire, explosion or accident.

9. Rights of third parties
No one other than a party to these Terms has any right to enforce any of these
Terms.

10. Disputes
A. We will try to resolve any disputes or complaints you may have quickly and
efficiently.
B. If you are unhappy with us please contact us as soon as possible.
C. We shall always endeavour to resolve any problem or issue that may arise
between you and us as efficiently and smoothly as possible, however where this
is not possible and you wish to raise a formal complaint, we can be contacted in
the following ways:
I. by post at the following address:
38 CAREY ROAD
WOKINGHAM
ENGLAND RG40 2NP
II. by email using the following email address:
permanancetelephonique@isicallmedical.com
III. by phone using the following number: ________
D. We shall always aim to remedy your complain immediately. Where such
remedy is not available immediately we shall acknowledge receipt of your
complaint in writing within 7 working days of the complaint being made. Where
your complaint concerns services provided by us through the Site we shall aim to
give you our response within 7 days after the complaint has been received by us.
Where the complaint relates to exceptional circumstances which are beyond our
control, such circumstances include but are not limited to: internet service
provider failure; power failure; acts of God; pandemic; epidemic; fire; flood;
droughts; storms; civil unrest; collapse of buildings; earthquakes; explosion;
accidents; acts of war or terrorism; or any law or actions taken by government or
public authorities or any other event that is beyond our control we shall aim to
respond to your complaint within a maximum of 7 working days of the complaint
being made. If your complaint does not relate to any service provided by us
through the Site we shall aim to provide a response to your complaint within 3
weeks of the complaint being made and where we shall take longer than 3 weeks
we shall inform you of this.
E. If you and we cannot resolve a dispute using our complaint handling
procedure, we will:
I. let you know that we cannot settle the dispute with you; and
II. consider the need for Alternative Dispute Resolution and, if considered
necessary, provide you with information about any alternative dispute
resolution provider we deem appropriate to deal with your complaint.
F. If you want to take court proceedings, the relevant courts of the United
Kingdom will have exclusive jurisdiction in relation to these Terms.
G. Relevant United Kingdom law will apply to these Terms.
These Terms and Conditions of Use are up to date as of: 01/10/2023.